RETURN POLICY
🔁 Return Policy – EYES N FRAME
At EYES N FRAME, we want you to love your frames. If you're not fully satisfied with your purchase, we're here to help.
📦 Return Eligibility
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Returns must be initiated within 14 days of delivery
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You must provide proof of purchase (e.g., order number or receipt)
- We also accept exchanges
🔄 Return Process
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Email us at eyesnframe@gmail.com with your order number and reason for return
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We will provide you with a Return Authorization and shipping instructions
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund
💰 Refunds
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Approved returns will be refunded to your original payment method
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Refunds are processed within 5–7 business days of receiving the returned item
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Shipping fees are non-refundable (unless the return is due to our error)
📮 Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
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We recommend using a trackable shipping service for your return
❓ Need Help?
We're here to assist! Reach out to eyesnframe@gmail.com with any questions or concerns about your return.